Yoe RanchYoe Ranch
Policies

Shipping Policy

Everything we grow leaves the farm in Sealy, Texas. Here is how it gets to you, what it costs, and when to expect it.

Farm pickup — free

  • 2407 Mound Road, Sealy, Texas 77474
  • Ready within a day of your order
  • We will confirm a pickup time before you drive out

Local delivery — $10

  • Houston metro and Sealy (ZIP codes starting 770–775)
  • Free on orders over $60
  • We text you a delivery window on the next run

UPS Ground — priced by box

  • A flat price per box — no weight surprises at checkout
  • The price depends on the box and how far it travels
  • A big order fills more than one box, and the prices add up

Fresh & perishable

  • Ships Monday–Wednesday only
  • Packed in an insulated liner with gel packs, at no extra charge
  • Travels as far as it arrives in good shape — roughly Texas and nearby states

The prices shown here are our current published prices. The exact charge for your order is always the one shown at checkout once your address is in.

Where we ship

We ship to the 48 contiguous states. We do not ship to Alaska, Hawaii, Puerto Rico or the other US territories — UPS Ground cannot drive there, and produce does not travel well by air. We do not ship internationally either.

Fresh-cut produce is the exception. Ugu, waterleaf, scent leaf, moringa, roselle and our other fresh greens only travel as far as they can arrive in good condition by ground — roughly Texas and the neighboring states, reaching as far as Georgia, Missouri, and Colorado. If a fresh item is headed outside that range, checkout will tell you before you pay. Seedlings and shelf-stable products ship anywhere we deliver.

Fresh greens are sold in 5 lb packs. Need more, order more packs — they travel together in the same box whenever they fit.

Order handling time

Orders are packed at the farm, usually within one business day. Fresh orders are cut the morning they ship, so they go out Monday through Wednesday only — that keeps a perishable box from sitting in a carrier facility over the weekend. An order placed Wednesday afternoon through Sunday ships the following Monday.

Shelf-stable orders ship any business day. We do not ship on weekends or national holidays.

Transit times

Transit time starts the day the carrier picks up, not the day you order. Estimates are the carrier's, not a guarantee:

MethodWhereEstimate
Farm pickupSealy, TXReady within a day
Local deliveryHouston metro (770–775)Next delivery run
UPS GroundTexas1–2 business days
UPS GroundNeighboring states2–4 business days

Shipping costs

We ship UPS Ground, and shipping is priced by the box, not by the pound. A carrier charges for the space a box takes as much as for its weight, and greens are light and bulky — so a flat price per box is both simpler to read and closer to what the trip really costs. What it costs us does change with distance, though, so each box has a price for how far it travels. Checkout works out the boxes your order needs and shows the total before you pay.

BoxHoldsTexas & nearbySouth & lower MidwestMidwest & MountainCoasts
18 × 18 × 6 inUp to 5 lb$15$19$22$26
18 × 18 × 10 in5 – 10 lb$20$25$29$39
22 × 18 × 10 in10 – 15 lb$23$27$32$44
22 × 18 × 18 in15 – 20 lb$32$39$48$64

The insulated liner and gel packs on a fresh order are included — there is no cold-packing surcharge. An order over 20 lb travels in more than one box, and the box prices add up.

Local pickup

Pick up at the farm at 2407 Mound Road, Sealy, Texas 77474. We will contact you when your order is ready and agree on a time — please do not drive out before that, since we are often in the field. Bring your order number. Pickup orders not collected within seven days may be restocked; see our Store Policies for how that is refunded.

Tracking your order

You will get a confirmation email as soon as your order goes through, and a second email with a tracking number once a label is created. Tracking can take several hours to show movement after it is issued — that is the carrier scanning the package, not a problem with your order.

If you did not get an email, check your spam folder first, then contact us at info@yoeranch.com with your order number.

Addresses and delivery attempts

Please double-check your shipping address before you pay. We are not able to change an address once a label has been printed, and we cannot refund produce that was delivered to an address you entered incorrectly. If a carrier returns a package to us as undeliverable, we will refund the product but not the shipping cost.

Fresh produce is left at the door. Once a carrier marks a package delivered, it is on your porch, and its condition depends on how quickly it gets brought inside. If you will be away, ship to an address where someone can receive it, or choose pickup instead.

Delays, heat, and weather

Carrier delays, storms, and extreme heat are outside our control, and we cannot guarantee a delivery date. What we can do is pack for the trip and hold a fresh order back rather than send it into a known delay — if we do that, we will tell you before it ships.

Something arrived wrong

Produce is fragile and we do not always get it right. If your order arrives damaged, short, or spoiled, contact us within 48 hours of delivery with your order number and a photo, and we will make it right. The full details are in our Store Policies.

Questions

Email info@yoeranch.com, call 832-723-2299, or use our contact form.

Yoe Ranch
2407 Mound Road, Sealy, Texas 77474, United States